Thanks for purchasing our products at Pushpakcollection.com. In order to be eligible for a refund, you have to return the product within 7 calendar days of delivery of product. The product must be in the same condition that you received it and undamaged in any way. After receiving your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. It will take normally approximate 10 to 15 business days for a refund of your order. In case of COD order, refund amount will be transferred in account details provided by the customer at the time of return at website and if incorrect details are provided by customer such as wrong account number or IFSC then company will not be liable for loss of amount. If the product is damaged in any way, or you have initiated the return after 7 calendar days , then you will not be eligible for a refund. If anything is unclear or you have more questions feel free to contact our customer firstname.lastname@example.org.